PRIVACY

Privacy Policy

Last Updated: August 31, 2026

Welcome to Pak Tutors Academy ("Pak Tutors Academy", "we", "us", or "our"). We respect your privacy and are committed to protecting the personal information you provide when using our website, services, and tutoring platform.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By using the Pak Tutors Academy website or submitting information through our forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

Information provided by students or parents
  • Full name
  • Phone number or WhatsApp number
  • Email address
  • City and area
  • Student's class or academic level
  • Subjects required
  • Preferred tuition type
  • Preferred tutor gender
  • Schedule or availability
  • Other information provided in a tuition request
Information provided by tutors
  • Full name
  • Phone number
  • Email address
  • City and area
  • Highest qualification
  • Teaching experience
  • Subjects taught
  • Academic levels taught
  • Preferred tuition type
  • Availability
  • Teaching experience, certifications and achievements
Technical information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • General website usage information

2. How We Use Your Information

We may use the information we collect to:

  • Process tutor and student/parent registration requests
  • Match students with suitable tutors
  • Contact users regarding their submitted requests
  • Contact tutors regarding tutoring opportunities
  • Maintain user accounts
  • Provide and improve our services
  • Respond to questions and support requests
  • Prevent misuse, fraud or unauthorized activity
  • Maintain website security and functionality
  • Send service-related communications
  • Comply with applicable legal obligations

3. Tutor and Student Matching

When you submit a tutoring request, information relevant to the request may be reviewed by our team and may be shared with potentially suitable tutors for the purpose of arranging tutoring services.

Similarly, information provided by a tutor may be reviewed by our team and may be shared with students or parents when appropriate for tutor selection and matching.

We aim to share only information reasonably necessary for the tutoring service and matching process.

4. Communication

We may contact you using the details you provide, including:

  • Phone
  • WhatsApp
  • Email
  • Other communication methods associated with your account

Communications may relate to your registration, tutor matching, tutoring requests, account, support, or other services you have requested.

5. Children's Information

Pak Tutors Academy may provide services involving school-age students. Parents or legal guardians are encouraged to provide and manage information relating to children.

Parents or legal guardians should avoid submitting unnecessary sensitive information about children through public or unsecured forms.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the user experience.

7. Sharing of Information

We may share personal information when reasonably necessary with:

  • Authorized staff or representatives
  • Tutors or students/parents for matching purposes
  • Service providers that help operate our website
  • Hosting, communication or security providers
  • Government authorities where required by law

We do not intend to sell personal information to third parties as a commercial data product.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no website, database or method of Internet transmission can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain records, process requests, resolve disputes, meet legal requirements and maintain security.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of third-party websites.

11. Your Choices

Depending on applicable law and circumstances, you may contact us to request access to, correction of, or deletion of your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact Pak Tutors Academy through the contact details provided on our website.

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